Walgreens shutters Chicago South Side store after theft losses top $1 million
Walgreens will permanently close its Chatham neighborhood pharmacy on Chicago's South Side on June 4 after the location hemorrhaged more than $1 million last year, driven by a theft rate the company says runs four times above its national average. The announcement, delivered at a community town hall on Saturday, drew immediate backlash from local Democratic officials, not at the thieves, but at the company walking away.
Regional Vice President Reginald Johnson told residents the decision was not made lightly. Fox Business reported that Johnson described the closure as a "last resort" and disclosed that the store at 86th and Cottage Grove had a 16 percent theft rate, a figure he said was four times the company average.
The numbers behind the decision tell a grim story. Walgreens spent $400,000 a year on security guards at the location. District manager Jason Vasquez said the company deployed lock boxes to protect merchandise, but those were routinely destroyed. Store manager Lonnie Fuqua described employees enduring daily confrontations, including people leaping across counters to steal liquor and cigarettes kept behind the register.
Employees under siege in Chatham
Fuqua's account put a human face on the toll. He told the town hall audience that the relentless theft ground down his staff, not just financially, but personally.
"We've had people jump across the counters, because we sell liquor behind the counter, taking liquor, cigarettes. That wears down. Not so much the financial piece but the endurance of that day in and day out."
Employees also faced attacks and threats, though specific incidents were not detailed at the meeting. The store had already scaled back from 24-hour service to a midnight closing in an earlier attempt to manage the problem, Breitbart reported.
None of it was enough. Anti-theft measures failed, prescription sales softened, and the losses kept climbing. Walgreens told residents it would transfer prescriptions to another location roughly a mile away and offer seniors 90 days of free medication delivery for drugs that can legally be shipped by mail.
Democrats aim at the company, not the crime
The political response was swift and, in its own way, revealing. Chicago Alderman William Hall held a news conference and demanded that Walgreens face what he called "first-degree corporate abandonment" charges. The phrase has no basis in Illinois criminal law, but it captured the instinct of local Democratic officials: blame the business, not the conditions that made the business untenable.
The Washington Times reported that Hall argued the closure would harm elders and low-income families who depend on the pharmacy. He is not wrong about the hardship. But the alderman's fury was directed entirely at the departing retailer, not at the persistent lawlessness that drove it out.
Alderman Lamont Robinson, meanwhile, said he is drafting a "big box ordinance" designed to stop large corporations from leaving communities. The logic is striking: rather than address the theft and violence that made the store unprofitable, the proposed remedy is to force companies to stay and absorb the losses. It is the kind of policy thinking that treats businesses as public utilities obligated to operate at a deficit, and then wonders why investment flees.
The pattern is familiar in cities governed by progressive leadership. Officials adopt lenient enforcement postures, watch crime erode commercial districts, and then express outrage when private companies make rational financial decisions. The residents left behind, seniors who need prescriptions, families who relied on a neighborhood pharmacy, pay the price for policies they never asked for.
That dynamic echoes across other progressive policy fights. In New Jersey, Democratic leaders have clashed with the Trump DOJ over shielding illegal immigrants from enforcement, prioritizing ideology over the practical consequences for communities. The instinct is the same: protect the narrative, not the neighborhood.
A national pattern of retreat
The Chatham closure is not an isolated event. Walgreens is in the process of shutting down roughly 1,200 stores nationwide. While each closure has its own mix of factors, lease costs, market shifts, prescription volume, the company has repeatedly cited retail theft as a driving force in urban markets.
Chicago has become a particularly visible example. The city's broader financial health is already under strain, with borrowing costs rising as bond markets signal concern about fiscal management. Losing anchor retail tenants accelerates the cycle: fewer stores mean fewer jobs, less tax revenue, and longer trips for basic goods in neighborhoods that can least afford the inconvenience.
Walgreens' own statement framed the issue plainly. The company said safety "must remain our top priority" and that the Chatham store faced "significantly higher levels of theft and violent incidents than other locations." Johnson, the regional vice president, made clear the company had tried to make the store work before giving up.
"I'm here today because we're closing the store at 86th and Cottage Grove. But I just want to make sure everyone understands closing stores [is] not our goal. This is the last resort."
Alderman Hall was unmoved. "We're not here to beg Walgreens to stay," he said, according to Breitbart. He then called the decision "a first-degree corporate crime." The rhetoric is hot. The legal basis is nonexistent. And the people who actually need the pharmacy are no closer to a solution.
Who really pays
The residents of Chatham are the ones left holding the bill. Seniors who filled prescriptions at the 86th and Cottage Grove store now face a trip to another location a mile away, manageable for some, a real burden for others without reliable transportation. Fuqua, the store manager, acknowledged as much, noting that free delivery had already begun for eligible medications.
"For seniors, there's some solutions that have been put in place where you'll get free delivery. That has already started for those medications you may have that, under the law, can be delivered."
But not all medications qualify for mail delivery. And a pharmacy is more than a prescription counter. It is a place to buy over-the-counter medicine, pick up household goods, and handle minor health needs without a trip across town. When that disappears, the neighborhood loses a piece of its commercial fabric, and its dignity.
Progressive officials across the country have shown a consistent willingness to impose burdens on businesses and communities alike in pursuit of ideological goals. Whether it is shielding homeless encampments from enforcement or proposing ordinances that would compel retailers to operate at a loss, the pattern favors symbolism over the hard work of maintaining public order.
The Chatham Walgreens spent $400,000 a year on guards. It locked merchandise in boxes that thieves smashed. Its employees watched people vault counters day after day. And when the math finally broke, the company did what any rational actor would do: it left.
That decision did not happen in a vacuum. It happened in a city where enforcement has softened, where progressive prosecutors have drawn fire for prioritizing ideology over public safety, and where elected officials now talk about criminalizing a store closure instead of criminalizing the theft that caused it.
Open questions
Several details remain unclear. Walgreens did not publicly specify which anti-theft measures, beyond lock boxes and security guards, it deployed before deciding to close. The company has not detailed the specific attacks and threats employees endured. And it is not yet clear what alternatives will exist for customers whose medications cannot legally be delivered by mail.
Robinson's proposed big box ordinance also raises more questions than it answers. Would it apply retroactively? Could it survive a legal challenge? And would any retailer choose to open a new location in a city that might force it to stay open regardless of losses?
The broader question is whether Chicago's political leadership is willing to confront the root cause. A store does not lose a million dollars a year because of corporate greed. It loses a million dollars a year because the environment around it has become unworkable. Blaming the company for leaving is like blaming the thermometer for the fever.
When the last lock box is smashed and the last guard is overwhelmed, the store closes. The only people surprised by that outcome are the ones who refused to take the problem seriously in the first place.






